• July 23, 2024

Privacy Policy

Last Updated: 22 July 2023

Introduction

Welcome to lotuscbdbotanicals.com (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

The data controller responsible for the processing of your personal information is:

Lotus CBD Botanicals

149 Buck Creek Plaza Suite E
Alabaster
AL 35007
United States

Email: [email protected]

Personal Information We Collect

We may collect various types of personal information when you interact with our Website, including but not limited to:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Payment information (credit card details, billing address)
  • Account credentials
  • IP address and location data
  • Device information
  • Usage data (pages visited, actions taken on the Website)

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To provide and maintain our services
  • To process transactions and send order-related communications
  • To respond to your inquiries and provide customer support
  • To personalize your experience on our Website
  • To send promotional and marketing communications (with your explicit consent)
  • To analyze and improve our Website’s performance and functionality

Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Performance of a contract: Processing necessary for the performance of a contract to which you are a party (e.g., processing orders).
  • Legitimate interests: Processing necessary for our legitimate interests, provided that these interests are not overridden by your data protection rights.
  • Consent: Processing based on your explicit consent for specific purposes, such as marketing communications.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, your personal data will be deleted or anonymized.

Your Data Protection Rights

You have the following rights under the GDPR:

  • Right to access: You can request access to the personal information we hold about you.
  • Right to rectification: You can request that we correct any inaccuracies in your personal information.
  • Right to erasure: You can request the deletion of your personal information.
  • Right to restrict processing: You can request that we restrict the processing of your personal information.
  • Right to data portability: You can request a copy of your personal information in a structured, machine-readable format.
  • Right to object: You can object to the processing of your personal information for certain purposes.
  • Right to withdraw consent: If you have provided consent for certain processing activities, you can withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 2.

Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal information and protect it from unauthorized access, alteration, disclosure, or destruction.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at:

Lotus CBD Botanicals

149 Buck Creek Plaza Suite E
Alabaster
AL 35007
United States

Email: [email protected]

Remember to customize the placeholders in square brackets with your specific information. Additionally, make sure to review and adjust the policy to accurately reflect your data processing practices and comply with relevant laws and regulations.